Cancellation Policy
Nate
Last Update há 3 anos
At QuickGenie, we understand the value of your time. There are certain situations where you cannot attend to your service appointment due to a prior engagement. As our technicians are losing paying work, we often pay them in the event of a rescheduling or cancellation.
Cancellations:
-A confirmed appointment 24 hours before visit: No charge
-In less than 24 hours: $50 cancellation fee
-Under 3 hours of scheduled appointment: full charge
Rescheduling:
-Up to 3 hours before the scheduled appointment: No charge
-Within 3 hours of the scheduled appointment: $25 rescheduling fee
-To cancel or reschedule your appointment, please call us at +1 408 839 9298 (Toll-Free) or use the live chat feature on https://quickgenie.support.