QuickGenie Privacy Policy

Your privacy is important to us. This policy explains how QuickGenie collects, uses, and protects your personal information when you use our website, mobile app, or services.

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Last Update vor einem Jahr

QuickGenie is a brand of QuickDesk Solutions LLC ("QuickGenie", "we", "our", or "us"). We are committed to protecting your personal information and ensuring your experience with our services is secure, transparent, and trustworthy.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, mobile applications, or other digital services (collectively, the “Site”).

By using QuickGenie services or creating an account, you agree to the terms of this Privacy Policy, including the transfer and storage of your data in the United States.

1. Information We Collect

We collect two types of information:

a. Device Information (Automatically Collected):

When you visit our Site, we automatically gather certain details about your device, such as:


  • IP address, browser type, time zone

  • Cookies, web beacons, tags, and pixels

  • Pages visited, search terms, and interactions with the Site

Technologies used include:

  • Cookies: Data files stored on your device. Learn more or disable at www.allaboutcookies.org.

  • Log Files: Track user behavior and technical diagnostics.

  • Web Beacons/Tags/Pixels: Monitor browsing and user engagement.

b. Order Information (User-Provided):

When you place an order or attempt to do so, we collect:

  • Name, billing/shipping address

  • Phone number, email address

  • Payment details (Note: We do not store credit card information)

We may also collect location data via your device or app (with your permission) to deliver localized services.

2. How We Use Your Information

We use your information to:


  • Process and fulfill your orders

  • Communicate regarding purchases, updates, or support

  • Improve our services through analytics and user behavior

  • Detect and prevent fraudulent or risky activity

  • Deliver promotional content (only if you've opted in)

Analytics & Optimization:
We use tools like Google Analytics to improve user experience. Learn more or opt-out:
Google Privacy Policy | Opt-Out Tool

3. Promotional Emails & Advertising

You may receive marketing communications if:


  • You opted in

  • You are an existing customer

You can unsubscribe at any time using the link in the email or by contacting us at [email protected].

We may also use targeted advertising platforms like:

4. How We Share Your Information

We share your information only with trusted third parties necessary to:


  • Operate our online store (e.g., Shopify)

  • Process payments securely

  • Provide marketing or analytics services

We may disclose your data if required to:

  • Comply with legal obligations (e.g., subpoenas, court orders)

  • Protect the rights and safety of QuickGenie or others

5. Data Retention

We retain your Order Information for recordkeeping unless you request deletion. Device Information may be stored for analytical purposes.

6. Your Rights (For EU/EEA/UK Residents)

If you are in the EU or UK, you may request to:


  • Access, correct, or delete your data

  • Restrict or object to data processing

  • Receive a copy of your personal data (data portability)

To exercise your rights, email: [email protected]

Your information may be transferred to the United States or Canada for processing.

7. Do Not Track Signals

Please note we do not alter our data collection practices in response to browser-based "Do Not Track" (DNT) signals.

8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy

We may update this Privacy Policy as necessary for legal, operational, or business reasons. Updates will be posted here with a revised “Last Updated” date. Continued use of our services means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Email: [email protected]
Phone: +1 (408) 839-9298
Mailing Address:
QuickDesk Solutions LLC
63 Washington St, Santa Clara, CA 95050, USA

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